Terms & Conditions – DiscoverAquaticsShop.com
Introduction
Welcome to DiscoverAquaticsShop.com, owned and operated by Discover Aquatics Shop LLC. By accessing and using this Website, you agree to comply with the terms, conditions, and notices outlined here (collectively referred to as the “Terms of Service”). These terms apply to all visitors, users, and others who access or use our Website and Services. We may update these Terms of Service periodically, so please review this page regularly to stay informed of any changes.
We reserve the right to modify or discontinue access to the Website or any of the Services without prior notice. DiscoverAquaticsShop.com is not liable if the Website is unavailable for any reason, at any time or for any period. Occasionally, we may restrict access to certain parts of the Website or the entire site.
The Website may include links to other websites (“Linked Sites”) that are not controlled by DiscoverAquaticsShop.com. We have no responsibility for these Linked Sites, nor do we endorse or have liability for any loss or damage arising from your use of them. Your use of Linked Sites is at your own risk and subject to the terms of use and service of those sites.
Privacy Policy
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using this Website, you consent to the processing of your data as described in our Privacy Policy. We strive to maintain accurate data, and we appreciate your assistance in keeping your personal information up-to-date.
Prohibited Activities
You agree not to misuse this Website. Prohibited activities include, but are not limited to: committing or promoting illegal activities; transmitting harmful software or viruses; hacking or interfering with the Website’s operation; infringing on the rights of others; or engaging in disruptive behavior. DiscoverAquaticsShop.com will report any such violations to the appropriate authorities and cooperate fully in their investigation.
DiscoverAquaticsShop.com is not liable for any loss or damage caused by distributed denial-of-service attacks, viruses, or other harmful technology that may affect your computer or data while using our Website or downloading materials.
Intellectual Property
All content, including images, text, and software available on this Website, remains the property of DiscoverAquaticsShop.com or our licensors. Content is protected by copyright laws, and all rights are reserved. You may print or download content for personal use only and are prohibited from using it for commercial purposes without our permission.
Terms of Sale
When you make a purchase on DiscoverAquaticsShop.com, you are making an offer to buy products in accordance with our terms and conditions. Orders are subject to availability and pricing confirmation. Dispatch times are estimates and may vary due to factors outside our control.
To place an order, you must be over 18 years of age and possess a valid payment method. DiscoverAquaticsShop.com reserves the right to reject any order at our discretion. If your order is accepted, you will receive an email confirming the dispatch of your goods, which constitutes our acceptance of your order and forms the contract between us.
(a) Pricing and Availability
While we strive for accuracy, errors may occur. If a pricing error is discovered, we will inform you and offer the option to reconfirm or cancel your order. Any applicable delivery costs will be displayed clearly during the checkout process.
(b) Payment
Upon placing your order, a standard authorization check is conducted. Payment will be processed once authorization is received, and your goods are dispatched.
(c) Dead on Arrival (DOA) Policy
If your coral arrives dead or damaged, please email two photos to DiscoverAquaticsShop@gmail.com within 2 hours of delivery. Unfortunately, no credit or refund will be issued for claims outside of this timeframe. Replacement shipping costs are the responsibility of the customer. Refunds are issued as store credit only.
Disclaimer of Photography and Store Lighting
Please note that our WYSIWYG coral may look slightly different in your tank due to variations in lighting. We strive to accurately represent the coral's true colors, but the appearance can change based on your specific lighting setup.
While we do our best to showcase each coral as accurately as possible, we cannot be held responsible if the coral doesn't look exactly like the picture due to these lighting differences. We appreciate your understanding.
Disclaimer of Liability
All content provided on this Website is for informational purposes only and is provided "as is." DiscoverAquaticsShop.com does not guarantee the accuracy, completeness, or reliability of any information on the Website. We disclaim any liability for errors, omissions, or damages arising from the use of this Website.
Linking to Our Website
You are welcome to link to our homepage, provided it is done in a way that does not damage our reputation or suggest any form of association, approval, or endorsement where none exists. We reserve the right to withdraw linking permission without notice.
Returns and Customer Service
We strive to ensure every purchase meets your expectations. If you encounter any issues, please contact our customer service team at DiscoverAquaticsShop@gmail.com or (859) 491-3474. Returns are subject to our Shipping/Return Policy, which can be found on our Website.
Indemnification
By using this Website, you agree to indemnify and hold harmless DiscoverAquaticsShop.com, its employees, agents, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the Website or any violation of these Terms of Service.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of the Website signifies your acceptance of any changes.
Complaints and Dispute Resolution
If you have any complaints or disputes, please contact us through our Contact Us page. We will work to resolve any issues promptly and fairly.
Entire Agreement
These Terms of Service constitute the entire agreement between you and DiscoverAquaticsShop.com and supersede all previous agreements. Any waiver of any provision of the Terms of Service will only be effective if in writing and signed by a Director of Discover Aquatics Shop LLC.